Turning customer service into a business plan

26 12 2007

Today I just realized that with the right vision and tenacity for customer service – any form of customer service can be used as the basis for a business plan and monetized.





Just had Custom LASIK done!

5 12 2007

Just had Custom LASIK done about a week ago and I am pretty darn satisfied. Besides the dryness in both eyes and non-perfect vision in my right eye (was always problematic even with glasses/contacts) it was a relatively pain free and awesome experience. I had done quite a bit of research and went for about 5 different consultations before I decided on TLC Newport Beach. They were by far head and shoulders above the rest in the Orange County, CA area in regards to professionalism and modern equipment. My primary Patient Counselor was Marty – super knowledgeable about everything and I decided to go with Dr. Dan Tran for the surgery. He was about $2,000 cheaper than their more senior primary surgeon, Dr. Thomas Tooma.

That’s about it for now, I’ll post more updates about the results after I give my eyes some more time to heal. :)